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On the following pages you can find information on technical issues such as browser compatibility or downloading files, as well as hints on how to use the forms and regulations.
Locate the German customs office that has competence in the matter concerning you, including opening hours and contact details, in the Customs Office List (COL) provided on-line by the European Commission.
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You may only dispatch certain goods to Germany under certain conditions (for example, with prior authorisation). Some goods you may not dispatch at all.
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Whether duties or taxes must be paid on a parcel depends on the goods it contains, and their value.
Postal consignments from a non-EU country must always undergo customs clearance. You should be aware of different procedures here with respect to the Deutsche Post AG and courier services.
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