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Postal consignments, internet order

It’s easy to order goods over the Internet - but what can I have sent to me from abroad? When are these goods duty and/or tax free? And what about presents?
Here you can find all the information that will save you from experiencing an unpleasant surprise when your parcel arrives.

Which states are members of the European Union?

Customs and postal services - e-commerce (Flyer)PDF | 204 KB

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Our chatbot TinA provides general information on specific topics of the cross-border movement of goods, e.g. on e-commerce and customs regulations for travels to Germany.

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